Shipping policy

All orders are carefully prepared and dispatched within approximately 7 business days. During periods of high demand, processing times may be slightly extended.
Once an order has been fulfilled and released to the carrier, it can no longer be modified or canceled. We recommend reviewing all order details carefully prior to checkout.

Promotions and discounts must be applied at the time of purchase and cannot be added after an order has been placed.

Shipping timelines provided by carriers such as USPS, UPS, FedEx begin once the package has been scanned into their system. These estimates do not include processing time prior to shipment.

Once your order ships, you will receive a confirmation email with tracking information to monitor delivery.

Delivery & Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout. Arvion Jewelry is not responsible for delays, losses, or additional fees resulting from incorrect or incomplete addresses.

Once an order has been handed over to the carrier, ownership and risk of loss transfer to the customer.

If a shipment is marked as delivered by the carrier, Arvion Jewelry is not responsible for lost or stolen packages. We recommend selecting a secure delivery location.

Carrier delays caused by weather, customs processing, or other factors outside of our control are not the responsibility of Arvion Jewelry.

For select orders, a signature may be required upon delivery to ensure secure receipt.

If a package is returned due to failed delivery attempts or refusal, any return shipping costs and associated fees will be deducted from the refund.

International Shipping

International orders may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are determined by local authorities and are the responsibility of the recipient.

If required by customs, it is the customer’s responsibility to arrange for a customs broker or take any necessary steps to clear the shipment.

If a shipment is refused or returned due to unpaid duties, taxes, or failure to clear customs, any return shipping costs and associated fees will be deducted from the refund.

For reshipment requests, international customers are responsible for the cost of shipping again.